Payment
All prices are given in Danish kroner incl. all taxes unless otherwise stated and clearly indicated according to context. 1.000,00 DKK. is charges no later than 14 days after reservation. This amount is deducted from the final payment. Final payment is due 60 days prior to arrival and a new charge form will not be issued. The guest is solely responsible for paying on time or the pitch/rental unit is not guaranteed. Payment is done by using one of the approved cards of payment/credit cards in online booking e.g. Dankort, Visa, MasterCard and Diners. No fee is charges for Dankort and Visa cards. However, a fee of 1,00% is charged on Danish issued credit cards. On foreign credit cards, a fee of 2,00% i issued automatically on purchase.
Booking
If you book more than 2 months prior to arrival, the first rate is due 14 days after reservation, the final amount is due 2 months prior to arrival. If you book less than 2 months prior to arrival, the entire amount is due 14 days after reservation. If you book less than 14 days prior to arrival, the entire amount is due on the date of reservation.
Cancellation and refund
You can cancel your booking on the following terms:
You have the right to cancel your reservation within 14 days from reservation date. Any payment will be returned, provided cancellation is made within the 14 days after reservation date. If canceled 14 days after date of booking, no return will be required.
Rental units
All rental units are 100 % smoke free. If smoking is done anyway, a cleaning fee of 2.000 DKK. is issued.
Keys
If you lose a key to one of our rental units, rental bikes or go karts, we charge you a replacement fee of 750, – DKK.
Security package basis – 295,00 DKK.
With our security package, we offer the opportunity to safely book and buy your holiday with an option, free of charge, to rebook your stay up to 30 days prior to arrival. The stay simply needs to be rebooked within 6 months. After 6 months this guarantee is no longer an option. The amount paid, will remain at your non-refundable guest account. The amount can only be used for future holiday stays at Feddet Strand Resort.
Security package luxury – 995,00 DKK.
If you want full coverage of the amount before and during your stay, without any administration fees, we recommend, that you take out our luxury cancellation insurance. Using the luxury cancellation insurance, the value of the insurance is deducted and the rest of the already paid amount is returned to the guest. No documentation for cancellation is required. The luxury cancellation insurance must be taken out when ordering or at the very latest by payment of the first rate. The luxury cancellation insurance cannot subsequently be annulled.
Cancellation due to Force Majeure
Feddet Strand Resort are capable of cancelling any booking or stay at any time due to Force Majeure, which means: war, demonstrations, strike, lockout, oil and gasrationing, border shut down, epidemic, nature- and pollution disasters or any likely event. The costumer will not receive a refund, re-booking or financial refund. By costumer cancellation due to Force Majeure there will be no refund, re-booking nor financial refund.
